The start of a new year is the perfect time to reflect on what’s working for your business – and what isn’t. One area that often gets overlooked is your accounting support. If you’ve been questioning whether it’s time to switch accountants, you’re not alone. Your accountant plays a crucial role in your financial success, and if they’re not meeting your needs, it could be time for a change.
Let’s explore five clear signs that suggest it could be time to switch accountants in 2025:
1. Poor Communication from Your Current Accountant
First and foremost, communication matters. Does it take days – or even weeks – to get a response from your accountant? Do they explain things using jargon that leaves you feeling more confused than confident? Clear and timely communication is essential in any professional relationship, especially when it comes to your finances. If you’re not getting the answers you need, that’s a red flag.
What to look for if you switch accountants: A professional who replies promptly, speaks in plain English, and keeps you updated with relevant financial insights.
2. Lack of Proactive Advice
Secondly, a great accountant does more than just file your taxes. They should be actively looking for ways to help you save money, improve your processes, and grow your business. If your accountant only contacts you during tax season or close to deadlines, you might be missing out on valuable opportunities.
Why people switch accountants: They want someone who reviews their numbers regularly, suggests improvements, and offers practical ideas to support their goals.
3. Missed Deadlines or Costly Mistakes
Next, consider the accuracy of their work. Mistakes in your accounts or missed tax deadlines can cost you time, money, and peace of mind. If your accountant has made errors that led to penalties or stress, it’s a serious issue.
When to switch accountants: If you’re facing penalties, stress, or confusion due to accounting errors, it’s time to find someone more reliable.
4. Limited Knowledge of Your Industry
Every industry comes with its own financial challenges. If your accountant doesn’t understand your sector, their advice might not be as effective. This matters even more for businesses in construction, small companies, or sole director setups.
A reason to switch accountants: You deserve someone who understands your industry and offers advice tailored to your situation.
5. You’re Not Getting Value for Money
Finally, consider the value you’re getting. Are you paying high fees but feeling like you’re not getting much in return? Or maybe your accountant charges less but rarely goes the extra mile. Either way, it’s important to feel confident that you’re getting value for what you pay.
Many switch accountants because: They want quality service, practical advice, and a clear return on their investment.
Thinking of Switching Accountants?
Believing that you deserve better is the first step. If any of these signs sound familiar, it might be time to switch accountants and work with someone who truly supports your business.
At Crossley & Davis, we specialise in providing proactive, personalised, and reliable accounting services tailored to your business goals.
Start 2025 strong with an accountant who has your back.
Get in touch today to book a free consultation and see how we can help your business thrive!

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